Hellerstein & Associates is a research consultancy specializing in opening up telecom and technology worldwide. We provide clients
with research, analysis, strategy, & advisory consulting and provide them with solutions to meet their economic and social objectives. We do this by providing innovative,
creative, and out of the box thinking of situations to help them solve their problems. Our specializations include: legislative analysis, regulatory policy, regulatory capacity
building, telecom & ICT policy development, convergence, e-Government, competition law, spectrum analysis, economic modeling, cost models, licensing, market analysis,
e-Government analysis and strategies, technology assessments, and regulatory impact analysis and evaluations of ICT, telecom, and technology issues.
Hellerstein & Associates' consultants have extensive knowledge and
experience in ICT Policy development, broadband buildout, e-Government
strategies, market analysis, strategy consulting, marketing, business
development, investment promotion, and communications strategies.
Hellerstein & Associates' consultants have provided technical assistance
on evaluating the impact of ICT policies on business and economic
developments, privatizations, liberalizations, e-Government assessments,
cloud computing, data centers, Smart Cities, Digital TV Transition,
telecom, technology, regulatory capacity building, and e-Government
projects to companies and Governments in both developed and developing
countries, in particular in emerging, transitional, and post-conflict
The geographic experience of H&A is extensive, covering Europe, Africa,
Latin America, the Caribbean, Eastern Europe, Western CIS, the Caucuses,
Asia, and the Pacific. More information about Hellerstein & Associates can
be found here.
Clients have included: the
the Bahamas, USTDA, the World Bank, InfoDev, the IFC, Annenberg School
of Communications, the Commerical Law Development Program (US Department
of Commerce), the Internet
Society, and other institutions and organizations.
Hellerstein & Associates has the proven experience and the ability to
translate technical, complex and multifaceted issues into lay terms to
help its clients achieve their goals. We have a particular expertise in
uncovering hard to find information and in translating complicated issues
into lay terms.
Judith Hellerstein, is the Founder and CEO of Hellerstein & Associates,
www.jhellerstein.com, a research consultancy specializing in opening up
telecom and technology opportunities worldwide. Judith has over twenty
years experience in developing policies, regulations, building regulatory
capacity, strategy development, broadband build out, e-Government
assessment, regulatory reform, competition law, and on Internet Governance
issues having worked on several high profile projects while she was at the
International Bureau of the Federal Communications Commission, MCI
Communications, and Former Vice President Gore's Reinventing Government
office before founding her firm. Judith has advised regulators,
Governments, international organizations and commercial and non-profit
clients around the world on the adoption of telecommunications laws and
policies that best promote competition and the development of the ICT
sector, including market and regulatory reforms. She conducts research and
analysis on Internet Governance, tracking of Internet policy issues, ICT
regulations, cloud computing, smart cities, broadband deployment, ICT
policy development, mainstreaming ICT, cybercrime, and on competition
policy issues. She has also designed and developed tools for sector
assessments and e-government assessments.
Judith is the Chair of the At-Large Technology Task Force and Secretariat
of the North American Regional At Large Organization (NARALO) both within
ICANN. Judith has worked with actors across stakeholder groups in the
Internet ecosystem to develop and manage Internet-related projects and
campaigns. She helps clients keep current on states of affair across the
many areas that Internet Governance and Policy issues are debated and
discussed, monitoring & tracking developments, providing analysis, and
intervening if desired. Judith has extensive experience with
multistakeholder approaches to governance and other policy issues and also
has strong research, writing, and analysis expertise.
Judith has vast experience in coordinating projects from inception to
completion, including coordinating inputs from the World Bank, from other
consultancies, academicians, practitioners, Governments, and subject
experts. She has been Project Manager/Coordinator for several projects and
has strong organizational, problem-solving, and planning expertise and is
also experienced in leading projects requiring strong interpersonal skills
for planning, gaining cooperation, making decisions, and consensus
Judith has a Masters in Public Administration from the Columbia
University's School of International and Public Affairs in New York City,
where she focused on International Development. She was awarded the
prestigious Public Fellowship Award and has published many papers relating
to public policy in the ICT market.
Rene Adrian Bustillo an Associate, is an expert in
telecommunications law and regulation with
broad experience in the fields of Project Management, Strategic Planning
of Public Sector Reform, Telecom Operations, ICT, and Internet & Network
Services. He has spent most of his career working on Telecom and ICT
issues in Bolivia and in other Latin American countries.
During his 22 year professional career Mr. Bustillo worked at several
posts at SITTEL (Bolivia's Telecom Regulatory Authority). In January 2003,
he was appointed Superintendent of Telecommunications of SITTEL (rank
equivalent to Minister) by the President of Bolivia to carry forward the
telecom sector reforms implanted since 1995. While he was Superintendent
he reordered and rearranged Electromagnetic Frequency Assignments, devised
Public Tender Regulation for Licensing, implemented multi-carrier
selection scheme for long-distance, established ITU Fundamental Technical
Plans, restructured the institution with a focus on consumer and market
protection, settled disputes between operators, obtained recognition at
regional level, certified main regulatory processes for ISO 9001:2000,
carried out successful auction processes for new services and mobile,
launched ENTEL's Internet Services nationwide, participated in ENTEL's
privatization process and was instrumental in restructuring the largest
Bolivian fixed-line operator (COTEL) from bankruptcy though intervention.
As Superintendent of Telecommunications, he was a key player in setting up
the Bolivian's National Strategy for ICTs, presented at the 2005
Information Society Summit in Tunisia. Many of the activities performed by
the regulatory agency in Bolivia aimed at developing the ICT sector in
rural areas, and Mr. Bustillo fostered the development of programs such as
telecenters, computers for schools, and roundtable discussions with civil
society, government, and industry for preparation of the so called
agenda" in the country. He has also, worked for the largest telecom
operator in Bolivia, Empresa Nacional de Telecomunicaciones (ENTEL)
held several positions, including Data Networks Division Chief.
Mr. Bustillo also worked as Spectrum Management Consultant in Colombia
where he was responsible for providing a diagnostic of the current
regulatory regime and evaluating existing policies and proposing options
and alternatives for the Ministry of Communications and the telecom
regulator (CRT) to establish a new policy and regulatory framework. He
also prepared a study, about Broadband technologies, convergence, and
regulatory situation for REGULATEL, performing a country-by-country
diagnostic of the broadband regulatory regime and recommending regulatory
and normative measures.
He is both an Engineer and a registered Attorney, having graduated as
Electrical Engineer Cum Laude from Utah State University (U.S.), with a
Masters Degree in Computer Systems Design from the University of
Houston-Clear Lake (U.S.), and holds a Degree in Civil Law from "Franz
Tamayo" University (Bolivia). Mr. Bustillo is also a university professor
for ninth and tenth semester courses for Data Communication and Project
Assessment/Counseling, at the Electrical Engineering School of the
Universidad Mayor de San Andres (UMSA) in Bolivia. He is frequently
invited to speak in forums and workshops in fields related to sector
regulation and infrastructure, telecommunications, and ICT development.
Mr. Bustillo is a dual citizen (U.S. and Bolivian), and speaks Spanish
(Native Proficiency), English (Advanced Professional Proficiency), and
German (General Proficiency).
Dr. Lishan Adam has more than 28 years of professional, post-graduate experience in ICT sector analysis in Ethiopia, Africa, the
Caribbean, the Middle East and Eastern Europe with focus on broadband access, infrastructure development, policy and regulation in the ICT and
telecommunication sector, e-government systems and applications in sectors like health, education, agriculture and trade. Initially, he worked at
the United Nations Economic Commission for Africa in Addis Ababa as a programmer, trainer, network manager and a regional advisor. During the
process he served as the first low cost network manager for Ethiopia and played a role in the development of national ICT policy in the country.
Since he began consulting in 2003, Mr. Adam provided advice to governments, international institutions and regional bodies on the
communications/broadband infrastructure development, e-government, e-applications, digital inclusion and policy and regulatory matters covering
spectrum management, licensing, interconnection, standards, type approval, and digital migration. In Ethiopia he played a key role in the design a
cloud computing strategy, a national postal addressing system, the development of e-services and more recently in development of a business plan
for the Ethiopian Information Technology Park, Ethio IT Village.
He has extensive teaching and curriculum design experience in the ICT application regulatory field. Apart from teaching courses in information
management at Addis Ababa University, he served as an academic at the Universities of Stellenbosch in South Africa as an Associate Professor on
Information Systems teaching courses on ICT policy and knowledge management; at University of West Indies as course convenor on telecommunications
planning with focus on policy, regulation and telecommunications business; and the University of Witwatersrand in South Africa as Associate
Professor on ICT Policy and regulation.
As a member of the Research ICT Africa, he was involved in demand and supply analysis of ICT sector in eastern Africa with focus on the review of
Ethiopian Telecommunications Sector in 2007, 2011/2012. His experience in telecommunication policy covers the following aspects:
Led a team that
carries out policy and regulatory gap analysis in Uganda covering telecom policy, legislation, regulation and institutional framework, 2018
Assessed policy, regulatory, institutional gaps in delivering broadband services in the least Developing countries for the International
Telecommunications Union (ITU), 2017 Developed rural communications development fund policy (Universal Access Fund Policy) for 2017-2020 with
focus on the supply side (broadband access) and demand side (e-government, e-health, e-education) for un-served and underserved population for the
Uganda Communications Commission, 2017 Trained new regulator on Next Generation Network, Licensing, Inter-connection, Quality of Service, Consumer
Protection, Digital Transition, Standards and Type approval during the setup of the Namibian Communications Commission in 2011, Carried out survey of
digital migration and developed guidelines and policies for digital migration for eastern Africa and also advised the Government of Cameroon on
digital transition policy, 2011,2012 Carryout regulatory and policy capacity building gap analysis for African Caribbean and Pacific Countries,
2011 Carried out a study on telecommunications Quality of Service Regulation for Uganda Communications Commission, 2009 Developed regulatory
guidelines for radio frequency management and monitoring for eastern and southern Africa, 2007 Reviewed spectrum policy toolkit for the
Information for Development programme of the World Bank, 2005 Developed guidelines for type approval and standards for the Communications
Regulators Association of Southern Africa (CRASA), 2004.
Mr. Adam recently published recently a paper entitled "Risk and Opportunities on the Late Telecom Privatisation in Ethiopia: The Case of Ethio
Telecom." Mr. Adam is a well-respected expert on telecom and IT issues in Ethiopia and the African region contributing to the works of the
Economic Commission of Africa, the African Union Commission and the African Development Bank. He brings both the full knowledge, integrity and
extensive network to projects.
Dr. Mark Kennet, PhD Economics-Demand and Pricing, specializes in engineering-economic cost modeling, demand modeling, and
econometric studies. He is an international telecommunications and Internet consultant with many years of experience in regulatory issues on both
the government and industry sides. Dr. Kennet’s work has included the development of cost modeling tools for interconnection and universal
service applications in a wide variety of countries, including United States, Portugal, Peru, Jordan, Saudi Arabia, Ecuador, Namibia, Kenya,
Australia, and the Maldives, and other countries in all the populated continents. He is best-known for his work on telecommunications economic
cost models and has contributed to regulatory and/or private sector models in a wide variety of nations, including the United States, Gabon,
Portugal, Peru, Jordan, Saudi Arabia, Ecuador, Namibia, Kenya, Australia, and the Maldives, and other countries in all the populated continents.
Dr. Kennet has served as a consultant to efforts to develop national broadband networks in Peru, Mexico, and Gabon.
Dr. Kennet has also worked as a university professor and a senior economist in various government agencies, including the Federal Communications
Commission. In the academic arena, Dr. Kennet has authored or co-authored a number of professional articles and books on telecommunications
economics and policy, and has served on the faculties of the University of California-Santa Cruz, Tulane University, and George Washington
University. In the United States government, Kennet helped develop the North American Industrial Classification System and was instrumental in
creating the regulations and cost model used to determine rural telecommunications subsidies.
During the past twenty years, Dr. Kennet's work has included the development of cost modeling tools for interconnection and universal service
applications in a wide variety of countries, including United States, Portugal, Peru, Jordan, Saudi Arabia, Ecuador, Namibia, Kenya, Australia,
and the Maldives, and other countries in all the populated continents. Dr. Kennet has advised on telecoms regulations in the United States,
Jordan, and ECTEL. In addition, Dr. Kennet has served as a consultant to efforts to develop national broadband networks in Peru and Mexico. Dr.
Kennet is co-author of a book published by MIT Press, "Cost Proxy Models and Telecommunications Policy: A New Approach to Empirical
Analysis" (with F. Gasmi, J.-J. Laffont, and W.W. Sharkey) and has published numerous academic articles on the subject
Dr. Kennet has vast experience in developing and completing projects both large and small, including with the World Bank as well as governments
and private companies. He has managed and coordinated a number of projects and has very strong problem-solving skills. He has the ability to
work flexibly on a range of assignments, and to adjust and prioritize a variety of tasks. Dr. Kennet holds a B.S. in economics and mathematics
from Carnegie Mellon University, and an M.S. and Ph.D. in economics from the University of Wisconsin.
Daniel Espitia is an economic development specialist with 24 years
of professional experience in public sector reform in the ICT sector,
privatization and restructuring; 20 years of experience as development
economist, policy and regulation planning specialist, regional
harmonization, institutional restructuring and governance. Mr. Espitia has
extensive Field experience in the ICT development in 33 countries
worldwide, in Africa, Latin America and South East Asia, including some
regional economic blocks. He is a specialized project manager with 18
years experience directing complex international projects coordinating
multi-disciplinary specialists, chief of liaison in communications and
negotiation with stakeholders that include: individuals, companies,
regional organizations, development banks, NGOs, government ministries and
agencies, specialized presidential offices, and as on-call mission
specialist for the UN.
Mr. Espitia is a senior expert with a number of international
organizations including USAID, the IDRC, the World Bank, the WTO, regional
development banks and international NGOs and has a successful track record
in international project management and on the design, development and
application of economic development models in the field of access to
information and communications.
His competence in public sector reform projects is focused on government
strategic planning, multi-industry business development and business case
modeling. He has also significant experience in institutional
restructuring projects, and has been an executive coach with conflict
resolution skills and has been called to facilitate resolution of
organizational conflict crisis situations.
Alan Hooper has particular expertise in public private
privatization, financial and organizational re-structuring, infrastructure
finance, project finance and cross-border investment. He has strong
negotiations experience and specific sector expertise in
telecommunications, development banking, tourism and agribusiness.
Alan has an extensive track record in leading sensitive and high-level
commercial negotiations in the telecommunications sector. Most recently,
when he was the lead negotiator of the advisory team supporting the Kenyan
Ministers of Finance and Telecommunications and other senior Kenyan
Government officials working on the Privatization of Telkom Kenya Ltd.
(TKL). Alan was involved in sensitive high-level negotiations concerning
unbundling of TKL's 60% in Safaricom, with the top management of Vodafone
UK. This paved the way for the successful US$390 million privatization of
TKL by sale of 51% to France Telecom, and was an essential pre-cursor to
the initial public offering (IPO) of 25% of the shares in Safaricom on the
Nairobi Stock Exchange, the largest IPO ever in sub Saharan Africa outside
of South Africa.
In Africa, Alan has worked in Botswana, Burundi, Ghana, Kenya, Nigeria,
Rwanda, South Africa, Tanzania, and Uganda where he has advised on
telecommunications regulatory issues with a focus on implementing
Universal Service, privatization, and attracting direct foreign investment
into the telecommunications sector.
Alan has substantial transactional experience in telecommunications. He
has led transactions with five different African operators while they were
being privatized. Alan was also financial and strategic advisor to the
team from Telkom SA that conceptualized and implemented the US$650
million, 28,000km, SAT3-SAFE submarine cable linking Europe and the West
coast of Africa to Asia. He has the capacity to identify and evaluate the
economic, financial and legal implications of different courses of action
available to Government in seeking an agreement. In the course of his
career with the International Finance Corporation and subsequently, Mr.
Hooper has been responsible for the evaluation of the financial viability
of literally hundreds of projects, and for the successful financing of
dozens of them. In the field of telecommunications he has been involved in
some of the largest transactions on the African continent (see above) and
also some of the smallest. In South Africa, together with Mr. Espitia, he
has assisted small groups of black entrepreneurs in rural areas of South
Africa with the successful development of winning strategies for highly
competitive underserviced area licenses.
Alan has an MBA from Harvard Universitys Business School, a MSc diploma in
Management Science from Edinburgh University, UK, and a BSc in Organic
Chemistry from Leeds University, UK. He speaks English, and some French
Tira Greene is an attorney at law with very considerable experience in
design of legal and regulatory frameworks and reviewing and drafting
telecommunications, technology and trade laws, and preparing related
policies, regulations, licences and contractual documents. She has
provided legal advice and legislative drafting on WTO implementation and
communications laws and/or regulations for over twenty countries.
Ms. Greene is a trained and highly experienced legal and legislative
drafter who has advised on and drafted hundreds of laws, regulations,
guidelines, leases, licences and other commercial documents in
international projects. She has advised on communications, e-Government
and trade policy and legal and regulatory frameworks and drafted enabling
and implementing laws. She is particularly experienced in
telecommunications liberalisation, e-Government and WTO implementation
issues in Small Island Developing States (SIDS). She has an Advanced
Diploma in International Law (Masters Degree programme), and a Masters in
Telecommunications Policy and Regulation from the University of the West
Ms. Greene has exceptional interpersonal skills and develops excellent
working relationships with persons from all cultures and backgrounds,
evidenced by her track record of repeat consultancies from the same
Governments/Countries. She has worked in many regions of the world and
collaborated closely with colleagues in and from Asia, Africa, the
Caribbean, Europe and the United States. She is a very engaging speaker,
with considerable experience in the conduct of consensus building and
Mike Chinoko is an international development law expert and law consultant. He received his Bachelor of Laws with honours from Chancellor College of the
University of Malawi; a Master of Laws in International Trade and Investment Law from University of Pretoria in the Republic of South Africa; and another Master
of Laws in International Business and Economic Law from Georgetown University Law Center in Washington, D.C., U.S.A. He also holds a Post Graduate Diploma in
Legislative Drafting from the International Law Institute in Kampala, Uganda. He has over 16 years extensive knowledge and experience in legal practice, public
service, legal research, law reform, legislative drafting and with stints working in multicultural international organizations. Mike has drafted over twenty piece
of legislation in Malawi.
In addition to being in active legal practice for over 5 years, Mike has also worked as a law reform expert in Malawi and has drafted a
number of pieces of legislation in Malawi, worked as team member of the African Union Special Working Group on the Extractive Industry; and also on attachment in
Washington D.C. at the International Finance Corporation, a private sector development arm of the World Bank. During his study at Georgetown Law, he also
distinguished himself as the best student in the study of Global Communication Policy and Regulation under Professor Jenifer Manner (a Global Communication
Expert) and was a recipient of CALI Excellence for the Future Award for the study of Global Communication Policy and Regulation
Derek Gill, an Associate, is Founder, President, and CEO of
FiberSat Telecommunications Corp.,
a provider of fiber optic and satellite telecommunications services to
enterprise and governmental customers. Dr. Gill has over 20 years of
experience designing, costing, and pricing global fiber optic and
satellite telecommunications networks to link the developed and developing
worlds to facilitate information exchange, economic cooperation, foreign
investment, and international trade and development. He consults with
telecommunications entities in the areas of network design, pricing
strategy, organizational structures, and project management.
Dr. Gill is responsible for the economic, financial, pricing, and
strategic decisions of FiberSat. He is experienced in conducting research
and analysis to understand the drivers of demand and supply for global
telecommunications capacity and in performing cost/benefit analyses of
alternative sales, marketing, product, and pricing strategies in the
global telecommunications market. He is adept at performing competitive
analyses, analyzing cost structures, and establishing pricing strategies
to achieve the defined profit objective. He is experienced in analyzing
regulatory policy, filing tariffs, and preparing proposals for Federal
Government and commercial contracts.
Dr. Gill has more than 20 years
business experience in
telecommunications first with COMSAT Corporation in Bethesda, MD where he
was responsible for rate and tariff development for the whole spectrum of
satellite-based services offered to Signatories by INTELSAT and INMARSAT.
He then moved to Nynex/Bell Atlantic where he was Executive Director of
Pricing and Sales Strategy. In this capacity, Dr. Gill was responsible for
advising the Board of Directors of FLAG (a cable system linking the UK and
Japan via the Middle East) of developments in the world telecom market and
recommending when to rebalance prices on FLAG in a rigorously competitive
market environment. Success in this environment required strong
relationships with international carriers to understand their needs to
Next he worked for FLAG Telecom Ltd., a London-based firm, where he
served as Senior Advisor, Strategy and Marketing and served as an integral
member of the core management team responsible for the development of the
FLAG ATLANTIC-1 (FA-1) cable project.
His most recent assignment before founding FiberSat was as Vice President,
Product Development and Strategy for 360networks in Herndon, VA where his
responsibilities encompassed product and services development, pricing
strategy, and business development. In this position, Dr. Gill prepared
proposals for the sale of myriad telecommunications services to top-tier
international carriers in North America, South America, Europe and Asia.
Dr. Gill is a native of Georgetown, Guyana and holds a Bachelor of Science
degree with honors in engineering from Queen's University in Kingston
Ontario, Canada, and a Ph.D. in economics from the Pennsylvania State
Dr. PETER KNIGHT PhD. is an economist, training strategist, and
specialist with broad international experience in distance education,
e-government, telecommunications reform, electronic media, training
strategy/evaluation, international banking, foundation work, teaching, and
research. He has extensive high-level contacts in Africa (especially South
Africa), Latin America (especially Brazil and Peru), and Eastern Europe
and Asia (especially Russia).
Peter is the sole, principal, or
contributing author of e-gov.br- a proxima revolucao
brasileira, the most
comprehensive study of e-government at the national, state, and municipal
levels for any country (Sao Paulo: Financial Times Prentice Hall, January
2004). He also has 11 published World Bank studies (two published in book
Portuguese in Brazil); the author of books on new forms of economic
organization in Peru (1975) and Brazilian agricultural technology and
trade (1971), and over 60 published articles and book chapters, as well
as numerous unpublished reports and papers. Dr. Knight also writes
regularly in Portuguese for the Brazilian financial sector magazine Banco
Hoje, mainly on topics linking information and communications technology
with economic and social development. He has consulted on e-government and
distance education for the state governments of Rio de Janeiro and Parana
and conducted lectures on these topics at academic, research, and business
institutions in Sao Paulo.
His World Bank experience includes developing
training programs in Africa, Latin America, the Caribbean, China, Vietnam,
Eastern Europe and States of the former Soviet Union, as well as leading
work on macroeconomic analysis, financial sector development, and poverty
and basic needs in Brazil. He also managed two of the first eight projects
of the World Bank's new Infodev program (telematics for learning in South
Africa and telematics policy reform in Russia). He speaks French,
Portuguese, Spanish, and Russian as well as his native English.
Click here to
view an overview of the services provided by Hellerstein &
Click here to view our
Corporate Capability CV
Clickhere to view Judith
Click here to
Rene Bustillo's bio.
Click here to
view Daniel Espitia's bio
Click here to view
Alan Hooper's bio
Click here to
view Tira Greene's Bio
to view Derek Gill's Bio.
Click here to view Dr.
Peter Knight's bio.
AREAS OF FOCUS
- ICT and E-Government Policy Analysis &
- Next Generation Technology Strategies
- Training on Current Technology and Telecom Issues
- Regulatory Impact Analysis
- Privatization and Regulatory Reform
- Capacity Building
- Performance Measurement, Benchmarking, and Evaluation
- Municipal Operations Analysis
- Strategy and Advice Consulting
- Market and Technology Assessments
Hellerstein & Associates
Please send your questions or comments
to judith at jhellerstein.com - Hellerstein &
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