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Hellerstein & Associates

A Research and Consultancy

Summary Description of Services
  • Drafting Digital Economy, e-commerce and e-trade Policies, Regulations, and Legislation
  • Drafting Digital Government Policies, Strategies, Regulations, and Legislation
  • Digital Transformation policies and strategies
  • Development and Drafting of Digital Economy, Digital Government, and e-commerce and e-trade Legislation both primary and secondary.
  • Digital infrastructure, digital transformation policies, platforms, and digital applications/services and adaptive requirements of the enabling environment
  • National Multi-Sector Gap Assessments and Legal and Regulatory Analyses with a focus on the ICT Sector, Cyber, Data Protection, Consumer Protection, E-Commerce, E-Transactions and other services areas
  • Providing Training and Capacity Building for Regulators, Ministries, and Operators
  • Economic and Financial Analysis
  • Independent Evaluation
  • Regulatory Impact Analysis <
  • Privatization and Regulatory Reform
  • Capacity Building
  • Spectrum management and authorization frameworks
  • Performance Measurement, Benchmarking, and Evaluation
  • Strong Organizational & Planning Skills
  • Program Analysis & Management

RECENT PROJECTS

  • In August 2024, USTDA awarded a technical assistance grant to the Tocantins State Information Technology Agency (Agencia de Tecnologia da Informacao) in Brazil to help advance modern digital infrastructure, connectivity, and e-government services across one of the country's fastest-growing states. Hellerstein & Associates reviewed and recommended the funding of this feasibility study to USTDA. The study will develop a roadmap in support of the state's efforts to modernize and expand its digital infrastructure to ensure faster and more reliable data processing, connectivity, storage and cybersecurity across the state. It will also support the state's efforts to boost e-government services through the use of cloud computing, analytics and artiUcial intelligence. As can be seen in this news story

  • July 2024, Judith Hellerstein and Nicole Garraway, an associate, at Hellerstein & Associates, working with the St Lucia Department of Public Sector Modernization helping the department develop a Broadband Policy, Plan and Strategy for St. Lucia. The H&A team is working with stakeholders across the Government, Private Sector, and civil society to develop this Broadband Policy Framework as can be seen in the attached article The St. Lucia Government Caribbean Digital Transformation Project .

    Picture of stakeholders at the Broadband Policy dialogue meeting Picture of stakeholders at the Broadband Policy dialogue 
meeting Picture of stakeholders at the Broadband Policy 
dialogue meeting Nicole Garraway by the DigiGov office

  • December 2023, Judith Hellerstein assisted the PNG Department of Information and Communications Technology (DICT), The International Telecommunication Union (ITU) in partnership with the National ICT Authority (NICTA), and UN Capital Development Fund (UNCDF), at a multi-stakeholder policy dialogue on "Improving Network Coverage and Expansion and Financial Inclusion in the Sepik."

    Representatives from DICT, NICTA, the EU Delegation, prominent telco operators, and financial institutions actively participated, forming a united front to craft a comprehensive roadmap for the region's development.

     picture of participants at the Improving Network Coverage and Expansion and Financial Inclusion in the Sepik

  • November 2023, Judith Hellerstein assisted the PNG Department of Information and Communications Technology (DICT) in partnership with the International Telecommunication Union (ITU) and UN DESA on the Digital Government Delivery Workshop. The Digital Government Delivery Workshop is a pivotal initiative to ensure that Papua New Guinea's public bodies are informed and aligned with their digital transformation objectives. The workshop used a mix of keynote addresses, interactive sessions, and hands-on workshops to empower the heads of these bodies with strategic insights and equip the digital transformation officers with the tools and knowledge for operational excellence, the workshop aims to pave the way for a successful and integrated digital future for PNG.

    Picture of the participants at the Digital Government Delivery Worksop at the APEC Haus, November 2023

  • May 17, 2023, Judith Hellerstein joined Roxanne John from the ISOC Chapter in St. Vincent, and Apollo Knights of the NRDC in St. Vincent for a Round Table Talk in honor of World Telecom Day 2023 under the subject of Digital Transformation. Please click Watch on Facebook to view the video.

  • February 2023, Judith Hellerstein provided technical assistance to the Department of ICT of the Government of Papua New Guinea in their role as the Interim Secretariat of The Pacific ICT Dialogue. This meeting was held in February 2023 at the Gazelle International Hotel in Kokopo, Papua New Guinea. The meeting was led by the Minister for ICT, Timothy Masiu, who called for greater collaboration among Pacific nations to drive progress in ICT. The Pacific ICT Dialogue was a gathering of Pacific leaders and experts in the field of Information and Communication Technology (ICT), aimed at discussing the common challenges and opportunities facing the Pacific region.

    Picture of participants at the Pacific ICT Dialogue in Kokopo, Papua New Guinea Picture

  • November 23, 2022 Judith Hellerstein & David Townsend facilitated a national Stakeholder Consultation for The Department of Information and Communications Technology (DICT) and the National Information Communications Technology Authority (NICTA) where they launched the National Broadband Plan before all stakeholders. Representatives from various Government Agencies, Operators, others in the Private Sector, Academic, Technical Community, and Civil Society came to provide their comments and suggestions on this draft Plan and its five main pillars.

    The five (5) key Pillars of the National Broadband Plan are;
    1. Infrastructure, Services, Meaningful Connectivity
    2. Affordable Smart Devices
    3. Broadband Applications and Content
    4. Education, Training, Capacity Building
    5. Government, Public Services

    For each Pillar, the Plan provides an overview discussion, the objectives, and indicative targets associated which then will further define key strategies aimed at achieving those goals.

    This workshop provided all stakeholders with an opportunity to have their say in ensuring high-speed, affordable, and meaningful connectivity across the country. It gave DICT and NICTA a chance to hear from all stakeholders their thoughts and feedback on these five pillars and especially their suggestions for how the Government should expand connectivity. During this event, we were able to gain insight and solutions to enable us to develop a plan that is feasible and achievable.

    The Workshop was attended by more than 80 people and answered the following questions a) How can meaningful connectivity be achieved in PNG?
    b) How can we reduce the cost of smart devices in PNG?
    c) How do we get these devices into the hands of women, girls, persons with disabilities, and indigenous people? People in rural areas
    d) What can be done to encourage and support further domestic apps and content?
    e) How can we set targets to ensure marginalized communities are part of all the key targets and goals?
    f) How can we ensure effective, accountable, and transparent government processes at all levels?
    g) How can the PNG government ensure an inclusive and participatory decision-making process at all levels.
    h) What should be the role of the Government, Private sector, Academia, Civil Society, and Marginalized communities in the implementation of the broadband plan?
    This work was funded by the Economic Social Infrastructure Program.

    Judith Hellerstein and David 
Townsend in front of the Banner for the workshop. H.E. Minister Timothy Masiu giving his opening Remarks. Photo of all participants at the National Broadband Workshop. Photo showing people seated at tables listening to 
the speakers. Photo of Judith 
Hellerstein and Nathan Barker.

  • Judith Hellerstein & David Townsend facilitated a national Stakeholder Consultation for The Department of Information and Communications Technology (DICT) and the National Information Communications Technology Authority (NICTA) provided stakeholders such as the civil society, private and public sector, academia, businesses, telecommunication sector, mobile operators, and marginalized communities, a forum to voice their views to ensure that the UAS Policy and Strategic Plan meets their needs and aligns to PNG policies, strategies, laws, and regulations. This consultation provided an opportunity for the people of PNG to have their say in ensuring high-speed, affordable, and meaningful connectivity across the country. The workshop was attended by more than 50 people.

    The goal of this revised Universal Service & Access Policy is to act as a catalyst for action to drive down the price of Internet access, expand coverage to the millions that remain unconnected, and build the inclusive foundation for a robust digital economy. This revised policy will modernise the UAS Policy and the Universal Access and Service Fund (UASF) mandate to build an inclusive and strong digital economy within PNG. The policy has identified five key objectives, which are Accessibility, Affordability, Availability, Utilisation, and Meaningful Connectivity. Additionally, the draft Policy has identified five focus areas which are Network and Service Coverage and Access, Affordable Devices, ICT Business Development, Applications, Content, Utilization, Public Institutions, Government Services, and Gender and Social Inclusion.

    Deputy Secretary Flierl Shongol providing opening 
remarks at the Universal Access Stakeholder Workshop. Judith Moderating the question and answer session. photo of all participants at the UAS stakeholder Workshop.

  • January 2022, Hellerstein & Associates on behalf of the Ministry of Communications and Digitalisations held a successful one-day Validation Workshop on January 26th at the Fiesta Royale Hotel in Accra, Ghana. The workshop presented the findings and recommendations of the Legislative Review and Gap Assessment Report and discuss the gaps we had identified in the Report that could impede more effective e-transform initiative results, and how to mitigate this impact. This work has been funded by the World Bank under the eTransform Project.

    During 2021 the team held over 30 virtual stakeholder consultations and reviewed over 60 different legislations, regulations, and policies. Our key recommendations address legislative misalignments and gaps that hamper digital transformation in the current legislation.

    The keynote speech was given by H.E., Ursula Owusu Ekuful, Minister of Communications and Digitalisation. The workshop was attended by over 50 stakeholders.

    H.E. Ursula Owusu 
Ekuful, Minister of Communications and Digitalisation giving opening remarks. Workshop Participants H&A 
team with our Partners at the Ministry of Communications and Digitalisation H&A Ghana team in front of the Banner

  • June 2020, Port Moresby, Papua New Guinea, Judith Hellerstein presented on the digital government and digital transformation policy and bill at the ICT Policy workshop in Loalata Island. The presentation will be available shortly.

    2020 Communication Sector Policy and Planning Dialogue opening slide Photo of all the attendees at the workshop plus the remote speakers Photo of the Minister and Secretary listening intently to the discussions Photo of all DCIT Digital Government team members who worked on the Policy except Judith Hellerstein

    News Article about the Digital Transformation Workshop

  • February 2020, Port Moresby, Papua New Guinea, Judith Hellerstein began work under the Economic Social Infrastructure Program as a Senior ICT and Telecom policy Consultant for the Department of Communications and Information Technology (ICT Ministry) to provide ICT and digital transformation policy advice to the Secretary to support the design and development of a proposed Digital Government and digital transformation policy and legislation, and other digital development work. Work also includes the Development of a framework for digital government applications, services, and platforms, including digital ID, IT infrastructure, and enterprise architecture; Development (writing) of ICT policy and strategy issues, such as data localization, data protection/data privacy, trade, e-transaction, cybersecurity, cybercrime, and other e-commerce activities.

    News Article about the Papua New Guinea Digital Transformation Policy

  • November 2019, Montreal, Canada, Judith Hellerstein & Alfredo Calderon were the academic directors for the North American School of Internet Governance held from October 31-November 1, 2019. NASIG was a full two-day event with 40 moderators and speakers from a wide range of backgrounds and expertise providing the students with significant opportunities for the students to interact with local, regional and industry global thought leaders. Sessions included topics on Connectivity, Domain Fundamentals, Cybersecurity, Education, Internet Governance, Trust & privacy, Gender, ICANN's relevance, blockchain, and the Internet of Things. The program, curated notes, Photo Gallery, and videos can be found on the North American SIG website, clicking For the Record .

  • September 2019, Judith Hellerstein worked closely with IP3 to develop, recruit teachers and to teach a two-week class on Telecom Regulation: Challenges and Opportunities. This year's class featured classes on Competition Policy, Licensing, Spectrum Management, Platform Liability, Convergence, Cybercrime/Cyber Security, Data Management, Pricing and Costing, Enforcement, Privacy, e-government Services, Internet Governance, Consumer Protection, Disaster Planning and Emergency Services and a site visit to the Federal Communications Commission. The presentations can be found here

  • July 2019, Judith Hellerstein was a guest speaker for IP3's Quality of Service Seminar. The presentation can be found here

  • July 2019 Judith Hellerstein was one of the main organizers and conceivers for a panel at the IGF-USA Titled: Innovative Solutions for Digital Inclusion and looked at current barriers to an inclusive Internet and explore how access can be expanded to underserved areas and underrepresented communities that are still struggling to get access. The video can be found here

  • May-June 2019, Hellerstein & Associates led a team to Brazil to develop 5 ICT focused pre-feasibility studies analyzing the viability of ICT, broadband networks, data-centers, Integrated operational centers, and Smart Cities projects for USTDA funding. H&A Created detailed Terms of Reference and budgets for proposed studies. Assessed feasible technologies for last and middle mile infrastructure deployments, including identifying new, low-cost technologies that might replace current infrastructure.

  • November 2018, USTDA released the RFP for the Salta Smart City Project which Hellerstein & Associates wrote the Pre-feasibility Study in 2017-2018 see the full publication List for more info on this project

  • November 2018, USTDA released the RFP for the Paraiba State Broadband project in Brazil which Hellerstein & Associates wrote the pre-feasibility study in 2016.

  • September 2018, USTDA released the RFP for the Sao Paulo State Data Center Integration and Consolidation Project. It can be seen here. Prior to this date, RFPs were published for Broadband infrastructure projects that H&A had written Pre-feasibility studies for in the States of Pernambuco, Sao Paulo, and Bahia in 2016. see the full Publications list for more info.

  • October-November 2018, Judith Hellerstein was selected as an ISOC Fellow and Mentor to attend the ITU Plenipotentiary in Dubai UAE on the Internet Society Delegation. She closely followed resolutions on Connectivity and Access, Over the Top Services, and Internet Related resolutions.
  • September 2018, Judith Hellerstein was invited to be a guest speaker for IP3's Quality of Service Seminar. The presentation can be found here .
  • July-August 2018 Judith Hellerstein was hired to provide a series of traning and capacity building training to Regulators from the Nigerian Communications Commission as part of IP3's Telecom Regulation course. See this link for a listing of the classes taught .

    March, 2018, Judith Hellerstein was one of the faculty members of the North American School of Internet Governance in San Juan, Puerto Rico. Her talk on the History of Internet Governance is located here

    September 2017, The H&A team travelled to Gabon to present our Final National Broadband Strategy for Gabon to the Ministry of Economy and Digital Computer and the National Agency for Digital Infrastructure and Frequencies at a national workshop of all stakeholders. We presented our Final Report and had a good discussion with stakeholders. Later we handed in the report to officials.



    July 2017 Judith Hellerstein was one of the main organizers and conceivers for a panel at the IGF-USA Titled: Promoting a More Inclusive Internet Panel and looked at current barriers to an inclusive Internet and explore how access can be expanded to underserved areas and underrepresented communities that are still struggling to get access. The video can be found here
    The summary of the panel can be found here

    In June 2017 Hellerstein & Associates led a team to Buenos Aires, Argentina to develop 2-3 ICT focused pre-feasibility studies analyzing the viability of ICT, broadband networks, data-centers, and Smart Cities projects for USTDA funding. H&A Created detailed Terms of Reference and budgets for proposed studies. Assessed feasible technologies for last and middle mile infrastructure deployments, including identifying new, low-cost technologies that might replace current infrastructure.

    April 2017, The H&A Team travelled to Gabon to present our draft broadband strategy to the Ministry of Economy and Digital Computer and the National Agency for Digitial Infrastructure and Frequencies at a national workshop of all stakeholders


    November 2016, Guadelajara, Mexico, Judith Hellerstein was one of the featured speakers at the Global IGF on a panel titled Trade, the Internet, Access and connectivity and video is here

    In June 2016 Hellerstein & Associates was awarded a contract by the World Bank to provide technical assistance to the Ministry of Economy and Digital Computer (MENP), the Regulatory Authority (ARCEP), and the National Agency for Digital Infrastructure and Frequencies (ANINF) on developing a national broadband strategy for Gabon and an operational plan in place to increase the coverage of broadband and to develop a knowledge economy. Judith Hellerstein led a team of seven consultants

    • Current digital infrastructure;
    • Current e-government programs and services;
    • Current and potential applications for broadband in Gabon;
    • Identified the types of applications that can monetize the development of broadband infrastructure and improve the quality and coverage of services; and
    • Developed a digital spatial plan serving as a repository for the Government and private investors;
    • Stabilized Legal and Regulatory Framework

    June 2016 Judith Hellerstein was one of the main organizers and conceivers for a panel on the IGF-USA Expanding access, adoption, and digital literacy through Technology and local solutions here

    In May 2016, H&A was awarded a grant by USTDA to conduct and develop six ICT-focused pre-feasibility studies in the States of Bahia, Sao Paulo, Goias, Pernambuco, and Paraba analyzing the viability of ICT, broadband networks and business models, data-centers, increasing citizen-centered services, e-Government, and Smart Cities projects for USTDA funding. H&A led a team down to Brazil to investigate 12 projects in Brazil and selected 6 projects to create full studies on. We created detailed Terms of Reference and budgets for these six proposed studies. Assessed feasible technologies for last and middle mile infrastructure deployments, including identifying new, low-cost technologies that might replace current infrastructure.

    July 2015- Hellerstein & Associates has been actively involved in the Internet Governance Forum's Intersessional work on Policy Options for Connecting the Next Billion. See this website for a complete description of the program. The outputs from this program are intended to become robust resources and serve as inputs into other forums. H&A's contribution can be found here . We encourage others to make similar contributions and give their ideas on how to connect the next billion.

    Internet Society: Provides consulting service to the Policy Development team on Internet Governance, policy development, and with monitoring, tracking, and analysis of Internet Policy and Internet Governance issues. Developed, wrote, and analyzed the 2015 Internet Governance Report using data gained from the 2015 Internet Governance Survey.


    July 2014- Brazil

    - In 2014 an H&A team went down to Brazil to evaluate a series of IT and infrastructure projects for USTDA. Hellerstein & Associates reviewed and recommended the funding of five of the six feasibility studies to USTDA for the states of Rio Grade Do Sol, Tocantins, Sergipe, Para, and Santa Catarina. We then developed five ICT focused pre-feasibility studies, which included detailed terms of reference, budgets, and qualifications for consultants in these states. Our reports also analyzed the viability of ICT, broadband networks, data-centers, e-Government and Internet of Things projects for USTDA funding.

    In 2015 grants have been signed with EMGETIS from the State of Sergipe and with PROCERGS in the State of Rio Grande do Sul to provide technical assistance to help the state-owned entities develop a roadmap to expand their respective broadband (Fiber & Wireless) networks and modernize their existing data centers.

    Commercial Law Development Program, US Department of Commerce

    Developed a two day program and recruited experts on copyright, intellectual property, Internet Freedom, Internet Governance, and cyber risk assessment for a 10 member delegation of regulators and ministry officials from Iraq who were attending the 7th Internet Governance Forum in Baku, Azerbaijan.

    Infodev- Support for Broadband Competitiveness Program in Eastern Europe, South Caucasus and Central Asia (Annenberg School of Communications)


    Developed and wrote a diagnostic and analysis on broadband and e-Government deployment in the Western CIS countries. Developed a curriculum and conducted training of public officials and students on ICT, e-Government, leadership skills, ICT Policy and institutional development, cyber crime, spectrum policy, open access, broadband deployment and other policy issues.

    Ministry of Industry and Commerce, Sierra Leone


    In 2011-2013, Judith Hellerstein of H&A led a team of five consultants to:
  • Develop a series of regulatory instruments to assess the current legal and regulatory actions needed to ensure open and non-discriminatory access to cable landing and other international gateway facilities
  • Advise NATCOM on the granting of licenses, interconnection, access rules, and of declaring SALCAB as having market power
  • Advise and assist NATCOM to develop appropriate facilities leasing regulations, prepare the regulations, and consult on the regulations so as to require SALCAB to share its facilities
  • Worked as part of a team to ensure and support efforts to operationalize SALCAB, advising SALCAB on the necessary regulatory instruments (e.g. license, interconnection agreements, capacity sale/lease agreements) to enable it to effectively operate the landing station and to distribute capacity on open access terms
  • Worked closely with other consultants and financial advisors as well as the consultants working on the design and structure of SALCAB.

  • International Finance Corporation (Millennium International) Privatization of MoldTelecom

    Part of a team that provided technical assistance in 2011 to the IFC in their effort to privatize MoldTelecom.
  • Led the Legal/ Regulatory team, which provided a detailed overview of the telecommunications regulatory framework in Moldova. Identified the necessary changes to be made in an effort to privatize MoldTelecom. Performed an analysis of ANRCETI as the independent Public Body that regulates national electronic communications market.
  • Evaluated and analyzed the non-competitive practices in the sector
  • Reviewed the privatization law and preparation of legal road map to close a transaction considering different political scenarios.
  • OECS Regional Electronic Government Unit (REGU), OECS Secretariat

    Provided technical assistance to the OECS countries in 2010-2011 to harmonize their legal and regulatory frameworks for electronic transactions, trade, electronic payment, E-Filing, cybercrime, and cyber security.
  • Performed a Gap Analysis and drafted electronic transactions and digital signatures; privacy and data protection; cyber crime; cyber security; interception of communications; freedom of information laws following WTO & UNCTAD best practices;
  • Provided capacity building and training to staff in OECS countries on ICT laws and implementation.
  • Ministry of Industry and Commerce, Lao PDR

    Provided technical assistance to the Ministry of Industry and Commerce (MoIC) in 2010-2011 to assess the institutional, legal and regulatory framework for Technical Barriers to Trade in the Lao PDR with regard to WTO compliance and effectiveness in enabling a market economic system.
  • Strengthen rule of law, governance and investment climate through an improved regulatory framework,
  • Develop an action plan for reform and capacity building, and
  • Provide training and capacity building to agencies and institutions.

    Ministry of Post and Telecom, Government of Burkina Faso (USTDA Contract)

  • Legal and Regulatory lead to design a national fiber backbone for Burkina Faso.
  • Reviewed existing ICT regulatory framework and policies within Burkina Faso in accordance with WTO, US, and EU Best Practices
  • Prepared a detailed overview of the licensing, interconnection, and trade, competition frameworks and suggested ways of adapting these frameworks to meet the challenges of convergence and disruptive technologies and their impact on the network and recommended additional provisions to Burkina Faso's current legal/regulatory framework
  • Recommended templates to create a converged/unified/ licensing regime and suggested an appropriate model for unified licenses.
  • Reviewed best practices in licensing, convergence, and competition policies to encourage broadband build out into remote rural areas
  • Conducted interviews of various Government officials and industry stakeholders & presented initial findings to Government Ministers
  • Reviewed the existing interconnection cost models used and recommended a specific type of cost model for Burkina Faso.

  • World Bank, Global ICT Policy Division: Multi-sector Regulatory Agency Analysis.

  • Led a team of five multi-national consultants in 2008 to provide a first level assessment, analysis, & evaluation of the performance of MSRAs in Senegal, Niger, Cape Verde, Guinea-Bissau, and the Gambia.
  • Developed and wrote a study focusing on the key impediments & barriers faced by regulatory agencies. Study focused on the effectiveness of the current regulatory & institutional model and the role of governance in the performance of the MSR.
  • Developed an updated international benchmark highlighting regional differences and lessons learned for these five countries.
  • Developed an analytical/ data/ evaluation tool for an on-site assessment
  • Responsible for planning, managing, & coordinating project; developed project schedules; provided basic support logistics for all consultants to ensure a smooth running of the project.
  • Presented results of the findings and reports to World Bank Managers
  • World Bank, Global ICT Policy Division

  • Consultant for work on telecom, trade, competition & ICT issues in post-conflict countries, focusing on impact of convergence, editing concept notes, revising policy documents, and working with Senior Government Officials.

    The National Transitional Government of Liberia (NTGL):

  • Led a team of five multi-national consultants in 2005 to develop and write ICT policy and strategy documents, including: detailed goals, an action plan to achieve these goals, and a regulatory framework for the sector.
  • Performed a detailed & diagnostic analysis of the telecom sector in Liberia; formulated strategies to improve competition, trade, & competitiveness, and maximized the pro-competitive contribution of public assets.
  • Recommended best practices in licensing, competition, and convergence policies to encourage broadband build out into remote rural areas.
  • Held a successful one-day workshop where the national policy issues were actively debated and discussed among Government officials, industry, other stakeholders, and donors.
  • Briefed and made presentations to high-level foreign government officials on critical technical matters
  • Responsible for planning, managing, & coordinating project; developed project schedules for the entire team; provided basic support logistics for all consultants to ensure a smooth running of the project.

  • The Ministry of Finance, Government of the Bahamas:

  • Assisted the Bahamas Telecommunications Company Limited (BTC) to re-evaluate and realign their core business segments and internal processes into a more efficient and competitive operator.
  • Developed a regulatory strategy and policy to support BTCs overall business objectives and recommended additional provisions to current legal/regulatory framework, specifically in the areas of licensing, competition, and convergence
  • Conducted a comprehensive review, analysis & assessment of the impact of IP telephony & other IP-enabled services on regulation, interconnection, universal service & telecom services.
  • Worked closely with senior government officials on ICT strategy, policy and regulatory capacity building.
  • Conducted interviews of various Government officials and industry stakeholders
  • Briefed & made presentations to high-level Bahamian government officials
  • Superintendencia General de Electricidad y Telecommunicaciones (SIGET)- El Salvador

  • Assessed the state of competition in the domestic telecom market
  • Analyzed pricing data and interconnection regimes & implemented measures to increase the regulators oversight authority over anti-competitive behavior in the market place,
  • Created & implemented a customer service and consumer protection mechanism
  • Recommended additional provisions to current legal/regulatory framework, specifically in the areas of licensing, competition, and convergence
  • Worked closely with staff to strengthen regulatory capacity & provided recommendations on the likely impact of IP & other technologies on the market.
  • Briefed & made presentations to high-level US government officials & industry stakeholders
  • Conducted a two day training seminar on Convergence for SIGET Officials; translated complex subjects into simpler more understandable concepts

  • e-Government
    USTDA Pre-Feasibility Studies/Desk Study

  • Reviewed, Analyzed, & Assessed a proposal developed by VNG to develop a Data & Cloud Computing Center in Vietnam; ensured that it met USTDA funding criteria, developed & wrote Terms of Reference, Budget, calculated export potential & development impact for project.
  • Reviewed & Assessed a proposal developed by Network Dynamics Associates to define the strategy, implementation roadmap and tender process for a state-of-the-art communications and collaboration intra-government system within the Palestinian Authority, determine if it meets USTDA funding criteria, and that the Terms of Reference and Budget are adequate for it to be successfully implemented.
  • Developed, organized, coordinated, and conducted a US orientation and training visit for 15 high-level Kyrgyz government officials. Developed three parallel tracks to offer the officials more individual and personalized training and capacity building. Coordinated the translators for each of the three tracks. Organized individual appointments for senior US Government officials who did not need translators.
  • Developed pre-feasibility studies analyzing the viability of ICT and e-Government projects in Vietnam and Brazil.
  • Translated complicated proposal and plans into simple language for senior executives
  • Assessed projects risks, its financial viability, the extent of political/ social/organizational support, potential sources of financing, the potential US exports resulting from the project, and the capability and experience of the projects sponsors.
  • Assessed, analyzed, and evaluated all alternative studies or activities for USTDA consideration; identified implementation risks and appropriate mitigation measures; and prepared terms of reference and budgets for all proposed feasibility studies
  • Vietnam: Desk Study analysis & assessment of a Data and Cloud Computing Center. USTDA approved the grant for this project following our recommendations.
    Middle East: Desk Study analysis & assessment of an ICT enterprise project in the West Bank. USTDA approved the grant for this project following our recommendations
    Kyrgyz Republic: Provided basic support logistics for all consultants to ensure a smooth running of the project. Published final report on the success of the workshops and the visit. Provided technical assistance to the Kyrgyz Republic on E-Government strategy and policy issues; Evaluated existing E-Government policies and directives; prepared strategic E-Government action plan for 2003-2008; and identified strategic partners and sources of financing;
    Vietnam: Developed four pre-feasibility studies for USTDA funding in Hanoi, Vietnam.
    The States of Rio De Janeiro and Brasilia, Government of Brazil: Led a team to develop a Broadband Fiber Network for the State of Acre, a Multi-sector Technology Park in Brasilia & an e-government study trip for Mayors of the States of Rio de Janeiro & Espirito Santo. USTDA approved grants for all three projects following our recommendations.
    The State of Minas Gerais, Government of Brazil:
    \ Led a team to develop & construct a modern data center under a public-private partnership. USTDA approved the grant for this project following our recommendations and have issued an RFP for the Study.
    The States of Sao Paulo and Ceara, Government of Brazil:
    Led a team to develop a modern data center in Ceara, Sao Paulo, & to structure public-private partnerships projects for Sao Paulo. USTDA approved the grant for these two studies based on our recommendations.

    Market Research / Analysis / Strategy Consulting
    CenturyTel & TPC Consulting:

  • Helped CenturyTel better identify and target potential customers and markets.
  • Conducted marketing and segmentation analysis for new service offerings.
  • Performed market segmentation analysis for NewPath (a former CLEC) to target markets through customer profiling and demographic analysis. Market research led directly to NewPaths receipt of venture capital funding.
  • Performed Quantitative and qualitative analysis for market study
  • Pillsbury, Winthrop Shaw Pittman:

  • Provided technical due diligence on infrastructure projects including quantitative and qualitative analysis.
  • Provided financial and market analysis on the broadband market for use as evidence in a lawsuit.
  • International Engineering Consortium: Author of two comprehensive broadband access research reports, two highly acclaimed white papers and speaker at many IEC conferences.


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