Media Info and
Description of Services
|Hellerstein & Associates
Research and Consultancy
- ICT, Telecom, and E-Government Policy Analysis & Strategies
- Telecom Policy, Legislation, and Regulation Analysis
- Next Generation Technology Strategies
- Regulatory Impact Analysis
- Comprehensive Training and Capacity Building for Regulators,
Ministries, and Operators
- Privatization and Regulatory Reform
- Capacity Building
- Economic, Financial, and Feasibility Analysis
- Reform of telecom and broadcasting regulatory frameworks in
transitional economies Licensing frameworks, criteria, practices
- Spectrum management and authorization frameworks
- Performance Measurement, Benchmarking, and Evaluation
- Municipal Operations Analysis
- Proposal Preparation and Advanced Communications and Writing
- Strong Organizational & Planning Skills
- Strategy and Advice Consulting
- E-Government, Policy, Strategy, and Market Assessments
- Program Analysis & Management
- Market and Technology Assessments
- Research Papers and Reports with special expertise on
Telecommunications, Broadband Access, Content Delivery, Network
Infrastructure, and Wireless
June 2020, Port Moresby, Papua New Guinea, Judith Hellerstein presented on the digital government and digital transformation policy and bill at the ICT
Policy workshop in Loalata Island. Presentation will be available shortly.
News Article about the Digital Transformation Workshop
February 2020, Port Moresby, Papua New Guinea, Judith Hellerstein began work under the
Economic Social Infrastructure Program as a Senior ICT and Telecom policy Consultant for the Department of Communications and Information Technology (ICT Ministry) to
providing ICT and digital transformation policy advice to the Secretary to support the design and development of a proposed Digital Government and digital
transformation policy and legislation, and other digital development work. Work also includes Development of framework for digital government applications, services,
and platforms, including digital ID, IT infrastructure and enterprise architecture; Development (writing) of ICT policy and strategy issues, such as data
localization, data protection/data privacy, trade, e-transaction, cybersecurity, cyber crime and other e-commerce activities.
News Article about the Papua New Guinea Digital Transformation Policy
November 2019, Montreal, Canada, Judith Hellerstein & Alfredo Calderon were the academic directors for the North
American School of Internet Governance held from October 31-November 1, 2019. NASIG was a full two-day event with 40 moderators and speakers from a
wide range of backgrounds and expertise providing the students with significant opportunities for the students to interact with local, regional and
industry global thought leaders. Sessions included topics on Connectivity, Domain Fundamentals, Cybersecurity, Education, Internet Governance, Trust &
privacy, Gender, ICANN's relevance, Block Chain and the Internet of Things. The program, curated notes, Photo Gallery, and videos can be found on the
North American SIG website, clicking For the Record .
September 2019, Judith Hellerstein worked closely with IP3 to develop, recruit teachers and to teach a two week class on Telecom Regulation:
Challenges and Opportunities. This years class featured classes on Competition Policy, Licensing, Spectrum Management, Platform Liability, Convergence,
Cybercrime/Cyber Security, Data Management, Pricing and Costing, Enforcement, Privacy, e-Government Services, Internet Governance, Consumer Protection,
and Disaster Planning and Emergency Services and a site visit to the Federal Communications Commission. The presentations can be found here
July 2019, Judith Hellerstein was a guest speaker for IP3's Quality of Service Seminar. The presentation can
be found here
July 2019 Judith Hellerstein was one of the main organizers and conceivers for a panel at the IGF-USA Titled: Innovative Solutions for Digital
Inclusion and looked at current barriers to an inclusive Internet and explore how access can be expanded to underserved areas and underrepresented
communities that are still struggling to get access. The video can be found
May-June 2019, Hellerstein & Associates led a team to Brazil to develop 5
ICT focused pre-feasibility studies analyzing the viability of ICT, broadband networks, data-centers, Integrated
operational centers, and Smart Cities projects for USTDA funding. H&A Created detailed Terms of Reference and
budgets for proposed studies. Assessed feasible technologies for last and middle mile infrastructure deployments,
including identifying new, low-cost technologies that might replace current infrastructure.
November 2018, USTDA released the RFP for the Salta Smart City Project which Hellerstein & Associates wrote
the Pre-feasibility Study in 2017-2018 see the full publication
list for more info on this project
November 2018, USTDA released the RFP for the Paraiba State Broadband project in Brazil which Hellerstein &
Associates wrote the pre-feasibility study in 2016.
September 2018, USTDA released the RFP for the Sao Paulo State Data Center Integration and Consolidation
Project. It can be seen here. Prior to this
date, RFPs were published for Broadband infrastructure projects that H&A had written Pre-feasibility
studies for in the States of Pernambuco, Sao Paulo, and Bahia in 2016. see the full Publications list for more
October-November 2018, Judith Hellerstein was selected as an ISOC Fellow and Mentor to attend the ITU
Plenipotentiary in Dubai UAE on the Internet Society Delegation. She closely followed resolutions on Connectivity
and Access, Over the Top Services, and Internet Related resolutions.
September 2018, Judith Hellerstein
was invited to be a guest speaker for IP3's Quality of Service Seminar. The presentation can be found here .
July-August 2018 Judith Hellerstein was hired to provide a series of traning
and capacity building training to Regulators from the Nigerian Communications
Commission as part of IP3's Telecom Regulation course. See this link for a listing of the
classes taught .
March, 2018, Judith Hellerstein was one of the faculty members of
the North American School of Internet Governance in San Juan,
Puerto Rico. Her talk on the
History of Internet Governance is
September 2017, The H&A team travelled to Gabon to present our Final
National Broadband Strategy for Gabon to the Ministry of Economy and
Digital Computer and the National Agency for Digital Infrastructure and
Frequencies at a national workshop of all stakeholders. We presented our
Final Report and had a good discussion with stakeholders. Later we handed
in the report to officials.
July 2017 Judith Hellerstein was one of the main organizers and
conceivers for a panel at the IGF-USA Titled: Promoting a More Inclusive
Internet Panel and looked at current barriers to an inclusive Internet and
explore how access can be expanded to underserved areas and
underrepresented communities that are still struggling to get access. The
video can be found
The summary of the panel can be found here
In June 2017 Hellerstein & Associates led a team to Buenos
Aires, Argentina to develop
2-3 ICT focused pre-feasibility studies analyzing the viability of ICT,
broadband networks, data-centers, and Smart Cities projects for USTDA
funding. H&A Created detailed Terms of Reference and budgets for proposed
studies. Assessed feasible technologies for last and middle mile
infrastructure deployments, including identifying new, low-cost
technologies that might replace current infrastructure.
The H&A Team travelled to Gabon to present our draft broadband strategy to
the Ministry of Economy and Digital Computer and the National Agency for
Digitial Infrastructure and Frequencies at a national workshop of all
November 2016, Guadelajara, Mexico, Judith Hellerstein was one of
the featured speakers at the Global IGF on a panel title Trade, the
Internet, Access and connectivity
and video is
In June 2016 Hellerstein & Associates was awarded a contract
by the World Bank
technical assistance to the Ministry of Economy and Digital Computer
(MENP), the Regulatory Authority (ARCEP), and the National Agency for
Digital Infrastructure and Frequencies (ANINF) on developing a national
broadband strategy for Gabon and an operational plan in place to increase
the coverage of broadband and to develop a knowledge economy. Judith
Hellerstein lead a team of seven consultants
- Current digital infrastructure;
- Current e-government programs and services;
- Current and potential applications for broadband in Gabon;
- Identified the types of applications that can monetize the
development of broadband infrastructure and improve the quality and
coverage of services; and
- Developed a digital spatial plan serving as a repository for the
Government and private investors;
- Stabilized Legal and Regulatory Framework
June 2016 Judith Hellerstein was one of the main organizers
and conceivers for a panel on the IGF-USA Expanding access, adoption, and
digital literacy through technology and local solutions
In May 2016, H&A was awarded a grant by USTDA to conduct and
develop six ICT focused
pre-feasibility studies in the States of Bahia, Sao Paulo, Goias,
and Paraba analyzing the viability of ICT,
broadband networks and business models, data-centers, increasing
citizen-centered services, e-Government and Smart Cities projects for
USTDA funding. H&A led a team down to Brazil to investigate 12 projects in Brazil and selected 6 projects to create
full studies on. We created detailed Terms of Reference and
budgets for these six
proposed studies. Assessed feasible technologies for last and middle mile
infrastructure deployments, including identifying new, low-cost
technologies that might replace current infrastructure.
July 2015- Hellerstein &
Associates has been actively involved in the Internet Governance Forum's
Intersessional work on Policy Options for Connecting the Next Billion. See
this website for a complete description of the program. The outputs
this program are intended to become robust resources and serve as inputs
into other forums. H&A's contribution can be found here .
We encourage others to make
similar contributions and give their ideas on how to connect the next
Internet Society: Provides consulting service to the Policy
Development team on Internet Governance, policy development, and with monitoring,
tracking, and analysis of Internet Policy and Internet Governance issues.
Developed, wrote, and analyzed the 2015 Internet Governance Report using
data gained from the 2015 Internet Governance Survey.
July 2014- Brazil - In 2014 an H&A team went down to
series of IT and infrastructure projects for USTDA. Hellerstein &
Associates reviewed and recommended the funding of five of the six
feasibility studies to USTDA for the states of Rio Grade Do Sol,
Tocantins, Sergipe, Para, and Santa Catarina. We then developed five ICT
focused pre-feasibility studies, which included detailed terms of
reference, budgets, and qualifications for consultants in these states.
Our reports also analyzed the viability of ICT, broadband networks,
data-centers, e-Government and Internet of Things projects for USTDA
In 2015 grants have been signed with EMGETIS from the State of Sergipe and
PROCERGS in the
State of Rio Grande do Sul to
provide technical assistance to help the state-owned entities develop a
roadmap to expand their respective broadband (Fiber & Wireless) networks
and modernize their existing data centers.
Commercial Law Development Program, US Department of Commerce
Developed a two day program and recruited experts on
copyright, intellectual property, Internet Freedom, Internet Governance,
and cyber risk assessment for a 10 member delegation of regulators and
ministry officials from Iraq who were attending the 7th Internet
Governance Forum in Baku, Azerbaijan.
Infodev- Support for Broadband Competitiveness Program in Eastern
South Caucasus and Central Asia (Annenberg School of
Developed and wrote a diagnostic and analysis on broadband and
e-Government deployment in the Western CIS countries. Developed a
curriculum and conducted training of public officials and students on ICT,
e-Government, leadership skills, ICT Policy and institutional development,
cyber crime, spectrum policy, open access, broadband deployment and other
Ministry of Industry and Commerce, Sierra Leone
In 2011-2013, Judith Hellerstein of H&A led a team of five consultants to:
Develop a series of regulatory instruments to assess the
current legal and regulatory actions needed to ensure open and
non-discriminatory access to cable landing and other international gateway
Advise NATCOM on the granting of licenses, interconnection,
access rules, and of declaring SALCAB as having market power
Advise and assist NATCOM to develop appropriate facilities
leasing regulations, prepare the regulations, and consult on the
regulations so as to require SALCAB to share its facilities
Worked as part of a team to ensure and support efforts to
operationalize SALCAB, advising SALCAB on the necessary regulatory
instruments (e.g. license, interconnection agreements, capacity sale/lease
agreements) to enable it to effectively operate the landing station and to
distribute capacity on open access terms
Worked closely with other consultants and financial advisors as
well as the consultants working on the design and structure of
International Finance Corporation (Millennium International)
Privatization of MoldTelecom
Part of a team that provided technical assistance in 2011 to the IFC in
their effort to privatize MoldTelecom.
Led the Legal/ Regulatory team, which provided a detailed overview
of the telecommunications regulatory framework in Moldova. Identified the
necessary changes to be made in an effort to privatize MoldTelecom.
Performed an analysis of ANRCETI as the independent Public Body that
regulates national electronic communications market.
Evaluated and analyzed the non-competitive practices in the sector
Reviewed the privatization law and preparation of legal road map
to close a transaction considering different political scenarios.
OECS Regional Electronic Government Unit (REGU), OECS Secretariat
Provided technical assistance to the OECS countries in 2010-2011 to
harmonize their legal and regulatory frameworks for electronic
transactions, trade, electronic payment, E-Filing, cybercrime, and cyber
Performed a Gap Analysis and drafted electronic transactions and
digital signatures; privacy and data protection; cyber crime; cyber
security; interception of communications; freedom of information laws
following WTO & UNCTAD best practices;
Provided capacity building and training to staff in OECS countries
on ICT laws and implementation.
Ministry of Industry and Commerce, Lao PDR
Provided technical assistance to the Ministry of Industry and Commerce
(MoIC) in 2010-2011 to assess the institutional, legal and regulatory
framework for Technical Barriers to Trade in the Lao PDR with regard to
WTO compliance and effectiveness in enabling a market economic system.
Strengthen rule of law, governance and investment climate through
an improved regulatory framework,
Develop an action plan for reform and capacity building, and
Provide training and capacity building to agencies and
Ministry of Post and Telecom, Government of Burkina Faso (USTDA
Legal and Regulatory lead to design a national fiber backbone for
Reviewed existing ICT regulatory framework and policies within
Burkina Faso in accordance with WTO, US, and EU Best Practices
Prepared a detailed overview of the licensing, interconnection,
and trade, competition frameworks and suggested ways of adapting these
frameworks to meet the challenges of convergence and disruptive
technologies and their impact on the network and recommended additional
provisions to Burkina Faso's current legal/regulatory framework
Recommended templates to create a converged/unified/ licensing
regime and suggested an appropriate model for unified licenses.
Reviewed best practices in licensing, convergence, and competition
policies to encourage broadband build out into remote rural areas
Conducted interviews of various Government officials and industry
stakeholders & presented initial findings to Government Ministers
Reviewed the existing interconnection cost models used and
recommended a specific type of cost model for Burkina Faso.
World Bank, Global ICT Policy Division: Multi-sector Regulatory Agency
Led a team of five multi-national consultants in 2008 to provide a
first level assessment, analysis, & evaluation of the performance of MSRAs
in Senegal, Niger, Cape Verde, Guinea-Bissau, and the Gambia.
Developed and wrote a study focusing on the key impediments &
barriers faced by regulatory agencies. Study focused on the effectiveness
of the current regulatory & institutional model and the role of governance
in the performance of the MSR.
Developed an updated international benchmark highlighting regional
differences and lessons learned for these five countries.
Developed an analytical/ data/ evaluation tool for an on-site
Responsible for planning, managing, & coordinating project;
developed project schedules; provided basic support logistics for all
consultants to ensure a smooth running of the project.
Presented results of the findings and reports to World Bank
World Bank, Global ICT Policy Division
Consultant for work on telecom, trade, competition & ICT issues in
post-conflict countries, focusing on impact of convergence, editing
concept notes, revising policy documents, and working with Senior
The National Transitional Government of Liberia (NTGL):
Led a team of five multi-national consultants in 2005 to develop
and write ICT policy and strategy documents, including: detailed goals, an
action plan to achieve these goals, and a regulatory framework for the
Performed a detailed & diagnostic analysis of the telecom sector
in Liberia; formulated strategies to improve competition, trade, &
competitiveness, and maximized the pro-competitive contribution of public
Recommended best practices in licensing, competition, and
convergence policies to encourage broadband build out into remote rural
Held a successful one-day workshop where the national policy
issues were actively debated and discussed among Government officials,
industry, other stakeholders, and donors.
Briefed and made presentations to high-level foreign government
officials on critical technical matters
Responsible for planning, managing, & coordinating project;
developed project schedules for the entire team; provided basic support
logistics for all consultants to ensure a smooth running of the project.
The Ministry of Finance, Government of the Bahamas:
Assisted the Bahamas Telecommunications Company Limited (BTC) to
re-evaluate and realign their core business segments and internal
processes into a more efficient and competitive operator.
Developed a regulatory strategy and policy to support BTCs overall
business objectives and recommended additional provisions to current
legal/regulatory framework, specifically in the areas of licensing,
competition, and convergence
Conducted a comprehensive review, analysis & assessment of the
impact of IP telephony & other IP-enabled services on regulation,
interconnection, universal service & telecom services.
Worked closely with senior government officials on ICT strategy,
policy and regulatory capacity building.
Conducted interviews of various Government officials and industry
Briefed & made presentations to high-level Bahamian government
Superintendencia General de Electricidad y Telecommunicaciones
Assessed the state of competition in the domestic telecom market
Analyzed pricing data and interconnection regimes & implemented
measures to increase the regulators oversight authority over
anti-competitive behavior in the market place,
Created & implemented a customer service and consumer protection
Recommended additional provisions to current legal/regulatory
framework, specifically in the areas of licensing, competition, and
Worked closely with staff to strengthen regulatory capacity &
provided recommendations on the likely impact of IP & other technologies
on the market.
Briefed & made presentations to high-level US government officials
& industry stakeholders
Conducted a two day training seminar on Convergence for SIGET
Officials; translated complex subjects into simpler more understandable
e-GovernmentReviewed, Analyzed, & Assessed a proposal developed by VNG to
develop a Data & Cloud Computing Center in Vietnam; ensured that it met
USTDA funding criteria, developed & wrote Terms of Reference, Budget,
calculated export potential & development impact for project.
Reviewed & Assessed a proposal developed by Network Dynamics
Associates to define the strategy, implementation roadmap and tender
process for a state-of-the-art communications and collaboration
intra-government system within the Palestinian Authority, determine if it
meets USTDA funding criteria, and that the Terms of Reference and Budget
are adequate for it to be successfully implemented.
Developed, organized, coordinated, and conducted a US orientation
and training visit for 15 high-level Kyrgyz government officials.
Developed three parallel tracks to offer the officials more individual and
personalized training and capacity building. Coordinated the translators
for each of the three tracks. Organized individual appointments for senior
US Government officials who did not need translators.
Developed pre-feasibility studies analyzing the viability of ICT
and e-Government projects in Vietnam and Brazil.
Translated complicated proposal and plans into simple language for
Assessed projects risks, its financial viability, the extent of
political/ social/organizational support, potential sources of financing,
the potential US exports resulting from the project, and the capability
and experience of the projects sponsors.
Assessed, analyzed, and evaluated all alternative studies or
activities for USTDA consideration; identified implementation risks and
appropriate mitigation measures; and prepared terms of reference and
budgets for all proposed feasibility studies
USTDA Pre-Feasibility Studies/Desk Study
Vietnam: Desk Study analysis & assessment of a Data and Cloud
Center. USTDA approved the grant for this project following our
Middle East: Desk Study analysis & assessment of an ICT enterprise
in the West Bank. USTDA approved the grant for this project following our
Kyrgyz Republic: Provided basic support logistics for all
ensure a smooth running of the project. Published final report on the
success of the workshops and the visit. Provided technical assistance to
the Kyrgyz Republic on E-Government strategy and policy issues; Evaluated
existing E-Government policies and directives; prepared strategic
E-Government action plan for 2003-2008; and identified strategic partners
and sources of financing;
Vietnam: Developed four pre-feasibility studies for USTDA funding
The States of Rio De Janeiro and Brasilia, Government of Brazil:
team to develop a Broadband Fiber Network for the State of Acre, a
Multi-sector Technology Park in Brasilia & an e-government study trip for
Mayors of the States of Rio de Janeiro & Espirito Santo. USTDA approved
grants for all three projects following our recommendations.
The State of Minas Gerais, Government of Brazil:
Led a team to
construct a modern data center under a public-private partnership. USTDA
approved the grant for this project following our recommendations and have
issued an RFP for the Study.
The States of Sao Paulo and Ceara, Government of Brazil:
Led a team
develop a modern data center in Ceara, Sao Paulo, & to structure
public-private partnerships projects for Sao Paulo. USTDA approved the
grant for these two studies based on our recommendations.
Market Research / Analysis / Strategy ConsultingHelped CenturyTel better identify and target potential customers
Conducted marketing and segmentation analysis for new service
Performed market segmentation analysis for NewPath (a former CLEC)
to target markets through customer profiling and demographic analysis.
Market research led directly to NewPaths receipt of venture capital
Performed Quantitative and qualitative analysis for market
CenturyTel & TPC Consulting:
Pillsbury, Winthrop Shaw Pittman:
Provided technical due diligence on infrastructure projects
including quantitative and qualitative analysis.
Provided financial and market analysis on the broadband market for
use as evidence in a lawsuit.
International Engineering Consortium: Author of two
broadband access research reports, two highly acclaimed white papers and
speaker at many IEC conferences.